Job Description:
Roles & Responsibilities:

• Operating System Installation – Windows Server, Linux, Unix
• Data Center operations and infrastructure management
• Virtualization technologies and platform handling
• Networking – including rack, cable, deploy Cisco Layer 2 networking equipment
• Knowledge and handling of GPU/CPU hardware
• General infrastructure maintenance and support
• Linux administration and scripting
• Rack, build, cable, configure, and provision Intel and AMD servers
• Troubleshoot, test, and perform quality assurance of server hardware
• Professionally resolve hardware issues via trouble ticket
• Cabling knowledge beyond just dressing or running cables – including understanding port mapping, cable types, and their purposes
• Basic hardware troubleshooting and logical resolution methods
• Experience with RAID levels (a plus)
• Web server and database installation experience (a plus)
• Basic lab administration, hands and feet lab activities
• GitLab ticket handling and asset management
• Must be able to work in this country without sponsorship
• Must be willing to learn quickly, multitask, and work in a fast-paced environment
• Strong analysis and problem-solving skills
• Team player with good communication skills
• Engages well with customers and partners while navigating potential roadblocks
• Effective with executive communication and building respect
• Works cross-functionally across groups to quickly resolve issues arising from testing
• Multi-stakeholder management
• Good communication

Education:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Systems Security, or a related field strongly preferred